Brighter Futures

A key philosophy of Corporate Traveller and the entire Flight Centre Travel Group (FCTG) is Corporate Social Responsibility. As a global travel leader, we are committed to affecting positive change or ensuring sustainability wherever in the world we explore.

Our corporate social impact program, Brighter Futures, is now a movement, engaging employees to change lives every day, in our neighbourhoods and around the world. From building homes to ending energy poverty, Brighter Futures encompasses domestic and global initiatives that empower and improve lives and the environment. Read on to learn how FCTG strives to make the future brighter; for people and the planet.

Corporate Social Responsibility to Flight Centre isn’t a trending buzz phrase; it’s an international movement.

We call it, Brighter Futures.


The Flight Centre Foundation is the heart of FCTG’s corporate and social responsibility strategy. It embodies our cultural ethos of contributing as a corporate citizen by creating real impact in the communities we operate.

The Foundation provides company employees with a means to support nominated charities through a range of workplace giving, volunteering and fundraising initiatives. Projects include organized trips to help at-risk communities, environmental missions, volunteer relief efforts and more.


  • Strengthening our relationships with key partners around the world to maximize financial impact.
  • Expanding volunteering activities and focus on skilled volunteering and capacity building.
  • Leveraging our business footprint to profile partners’ work and amplify their messages to the broader community.
  • Working with industry partners to enhance contributions by all parties.


A key goal for our first year as a United Nations Global Compact (UNGC) Signatory was the creation of the FCTG Responsible
Travel Charter. To implement the Charter, the Worldwise Committee was formed with a focus on the promotion and sale of travel that respects human rights, the environment and social equity.

In 2017 we partnered with ReThink Orphanages Network and had removed visits to orphanages from all itineraries.


  • Providing information on cultural and social responsibility for consultants and creating in-store materials to assist in customer education.
  • Conducting product reviews aimed at identifying products to assess environmental, social and cultural impact.
  • Expanding our working partnership with the International Institute for Peace Through Tourism (IIPT) to promote their message of peace through travel.


Equal privileges and rights are central to the way we operate. FCTG is committed to having a diverse workforce at all levels and
believes that as a global player in the travel industry, we have the opportunity to lead the way and bring about change to this sector.

We have a very comprehensive Code of Conduct that enshrines the principles in the UNGC that each and every one of us is
committed to delivering, each and every day.


  • Assessing our gender and flexibility initiatives to reflect our progress accurately.
  • Continuing our active engagement and communication with our people in this space.
  • Launching WomenWISE in the Americas: For women and men to be equally represented, valued and rewarded in FCTG.


The protection of the environment is paramount both at home and in-destination, with the very essence of tourism relying on resources that are fragile and are to be protected. As a company, we actively manage and reduce the environmental impact of our business, and are modelling best environmental practices in our global headquarters in Brisbane to lead the way for our organization across the globe.


  • Establishing information baselines on our environmental impact and producing clear and measurable goals.
  • Continuing “FCTG’s War on Waste” with more recycling and more efficient waste reduction initiatives at our head office and retail shops.
  • Working with our procurement teams to develop sustainability standards that can be ingrained into our tender and contracting processes.
  • Conducting product reviews to assess the impact on the environment.



1.4 billion people across the globe live without electricity, and the results are devastating - condemning billions to darkness, ill health, unfulfilled futures and repeated cycles of poverty. Families that rely on traditional fuels for lighting, such as firewood, spend several hours each day collecting fuel. Indoor air pollution, the result of using kerosene for lighting, leads to millions of deaths each year, damages eyesight and limits opportunities.


SolarBuddy is an Australian-based charity dedicated to educating and empowering the next generation to change the lives of children living in energy poverty via its innovative education program. It aims to improve the educational opportunities of six-million children with innovative solar light solutions.

A SolarBuddy is the world’s first and only LED solar light that provides up to 16 hours of light and emits zero carbon emissions.
They are a sustainable option that minimizes the reliance on toxic kerosene and enables children to complete their homework and improves their sense of safety and security after dusk. Learn more about what Corporate Traveller is doing here.


This eco-sustainable educational community project provides at-risk children with the chance to engage with volunteers who provide training and classes on everyday topics such as hygiene and nutrition. Some of our team visited the project to help with some light construction, landscaping and gardening but most of the time was spent with the kids in the kitchen, teaching them some of the fundamentals such as how to safely use kitchen utensils and the importance of keeping the kitchen and food clean. In addition to providing these opportunities for the children, the Project also supports the children’s families by providing vocational training and support to the mothers, as well as parenting classes in nutrition and hygiene. 

Each year, a group of big-hearted FCTG employees travels to a key destination to make a difference in the local community. Flight Centre Travel Group has run four successful charity trips thus far: $50,000 was raised in Iceland for the Make-A-Wish Foundation, $30,000 was raised in Thailand for Friends of the Asian Elephant, and $65,000 was raised in two trips to Guatemala for Project Somos.

Find out more at


For the past 15 years, the Flight Centre Travel Group has partnered with Make-A-Wish Canada to raise the spirits of children and their families suffering from illnesses. Each year, in lieu of holiday gift baskets for clients, Corporate Traveller sponsors four wishes across Canada.

On top of the sponsorship of the wishes, we also handle the requirements of all wishes that are related to a travel experience, which equates to about 65% of all wishes that the organization grants. Some of the wishes over the years have included trips to Paris, Tahiti, Whistler ski weeks and even a trip to the City of Live Mermaids!

Along with the national office, eight regional chapters grant magical wishes to children in need from coast-to-coast. Make-A-Wish Canada is an affiliate of Make-A-Wish® International, the largest wish-granting organization in the world, making dreams and wishes come true for more than 415,000 children since 1980. One stat that particularly strikes a chord with us is that 71% of adult former 'wish kids' believe that their wish helped save their lives! Find out more at


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