Creating Moments of Trust When Managing Traveller Preferences

InterContinental Hotels Group

IHG Hotels, which manages such chains as the CrownePlaza, Holiday Inn, EVEN, and the InterContinental, released a report last month indicating their traveller’s preferences and expectations. Their “Creating Moments of Trust” report identifies that travellers not only expect consistently good service and a hotel that reflects local trends and customs, but they also want their […]

How to Keep Travel Savings in Your Pocket

Travel Savings

Any company where employees travel frequently can struggle to efficiently track and plan for travel spending. Even when a professional travel manager is approved and policies implemented, travel budgets can still bleed dollars, causing “leakage.” Implementation of internal booking procedures, if not clearly communicated, will be challenged, or even ignored. For example, while employees have […]

Fraud Prevention and Safety While Travelling

Travel Savings

This week RBC displayed a notice informing clients that it was no longer necessary to advise them before travelling, which got us to thinking –what’s the state of traveller fraud these days? A 2008 StatsCan report found that debit card fraud is the most prevalent type of activity, accounting for 90 percent of frauds against […]

Fluevog’s Karen Thrall, a Valued Corporate Traveller

Karen Thrall

John Fluevog is so hip it hurts.  Shoemaker to the creative, Fluevog’s “unique soles for unique souls” have our whole operation swooning. The shoes, bags, and accessories are available worldwide, are exceptionally well-made and… wait, I keep getting distracted while planning my next shoe purchase…Killa Betty or Modvogs Mariella? The Fluevog company favour creative, determined, […]

Kimpton’s New Loyalty Rewards Program – Kimpton Karma

Kimpton Hotels

“Good things come to those who stay,” is the headline that introduces American Hotelier Kimpton’s new loyalty rewards program, Kimpton Karma. Kimpton Karma replaces the brand’s former rewards program, InTouch, offering easy ways to earn loyalty miles.  The boutique hotels are beautiful, with chic rooms featuring excellent dining, and with Kimpton Karma, the ways to […]