Our Services

Account management - the personal touch

At Corporate Traveller we believe business travel should be personal. That's why you'll only ever receive dedicated service from travel managers you can work with closely. You can rely on us 24/7 for support and assistance and you can trust us with every aspect of your travel management.

With Corporate Traveller your business will have its own travel manager or team. As part of our company-wide philosophies, our teams are specifically designed to be small and focused. We are always there when you need us. This even includes our most senior leaders, who are continuously involved with our people and your business.

Working to a pre-determined 'Service Level Agreement', our carefully selected people will bring best practice to the way you travel. They will apply Corporate Traveller's service continuum to regularly evaluate your processes/systems, benchmark your performance, implement better expense management systems, negotiate sharper rates with suppliers, and customise management information to suit your evolving business model.

And wherever you need help in making changes to the way you travel, our people will assist you with education and training. At Corporate Traveller, it all comes down to you, your needs and those of your business and your travellers. We will provide the expertise, flexibility and human touch to make every journey as easy and cost efficient as possible. That's our personal guarantee.

24/7 Worldwide Emergency Support

We provide you with emergency assistance 24 hours a day, 365 days a year from anywhere in the world, to assist you with any last minute or unexpected changes to your travel plans.

Outside of the core operating hours, Corporate Traveller provides round-the-clock personal support through Corporate Traveller's 24/7 Emergency Support Service. You will always reach either your dedicated Travel Manager, or a member of their team. You will never be passed from department to department or stuck in a call centre queue.

All-Inclusive Flat Booking Fee Structure

A one-time fee per airline ticket, with NO extra service charges for changes, cancellations, hotel or car reservations, after hours service, reporting, or any other services offered. Airline imposed charges apply.

Reporting

With travel and entertainment being the second largest expense for many companies, policy compliance and business travel cost control are major priorities. At Corporate Traveller we can help your business reduce its travel-related operational costs, improve compliance with your travel policy and boost the overall efficiency of your travel for the long term. We offer several monthly reports to help track travel spend and maximize your company's investment.

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